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by Matt Granfield

on Oct 28

Top 10 social media marketing tips

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I'm supposed to be writing an insightful, amusing, introduction to this article to get your attention, but to be honest, if you've come this far you're probably already doing one of three things:

  1. Skipping this (allegedly) insightful, amusing introduction to get to the juicy article goodness below, hoping like hell there's an idea you can, with implied consent, appropriate for your own use.
  2. Re-tweeting the link that brought you here to all your social media nerd friends (it's OK, I'm doing exactly the same thing).
  3. Quickly skim-reading the page to see if there's anything worth tweeting about. In which case, and just quietly, I'd be heading straight to item seven.

Either way, you'll have realised that this is not an insightful, amusing introduction at all. Apologies for that, here, instead, is a list of ten brilliant social media marketing ideas and a drawing of a spider.


1. Start a Twitter account and give people incentives to follow you. The more topical the better - it keeps people interested and they'll stay tuned. Like this:

dominos


2. Use Google Insights to find whatever keywords related to your business are being searched for the most and watch for trends. Blog about them and make videos about them. Make them entertaining. Watch your web traffic go through the roof. Like this:

chardonnay


3. Become an expert, start a blog and use your knowledge for good. Industry secrets don't exist anymore. If you try and keep them to yourself someone else will trump you. We're operating in a knowledge-based economy. Be the fountain of knowledge, be prolific and people will turn to you, and when they turn to you, you can start relationships with them (you know what I mean, don't be rude). If you can't write, podcast it. If you can't talk, make videos out of it. Make claymation. Do something, don't just sit there hoping people will come to you because you know so much. Publish. It's free.

seth


4. Start a Facebook group that people will want to join and subtly sponsor it. Don't just start a fan page for your business, create a community that people want to be involved in. If you sell surfboards, create a fan page for six foot waves. If you sell wedding photography create a page for people who hooked up with a bridesmaid and are proud of it. If you sell candles start a Facebook group for people who are afraid of the dark. Like this:

dog-nudity


5. Figure out whoever the key influencers are for whatever it is you're selling. Read their blogs and leave comments on them regularly. Proper ones. Ones that make them feel loved. They'll get to know who you are and then when you want to sell something you won't have to make a bunch of new friends. Never forget that the purpose of a conversation with a new friend is not to sell something. It’s to have another conversation. Seth Godin told me that. It doesn't matter what industry you're in, or what you're selling.

sound-alliance1


6. Follow people on Twitter who talk about things you talk about, but do it in a way that will actually help them. Give value. Make them glad someone like you took the time to follow them and start a conversation.

stargarden


7. Create something amazing and give people a couple of minutes of internet joy. Unless you're the President of the United States or Paris Hilton, no one cares about your dog or what you had for lunch. Stop putting banal content out there and do something amazing (or something amazingly bad). People love to be entertained, people love to waste time on the internet. Give them a couple of minutes of internet joy. You don't need talent to do this. In fact, the less talent you have, the better.

shane


8. Get people to Digg what you do. All you have to do is ask them and make it easy. There are heaps of free plugins that easily allow you to add 'Digg This' buttons to your articles, website, blogs and goodness knows what else. Take advantage of them and your traffic will go through the roof.

digg


9. Make Lists. Lists of anything. People love lists. You could make a list of the top ten fire hydrants in Surry Hills and as long as you included relevant YouTube videos, people would love it. December to January is prime list breeding season, but don't let that stop you.

worst-foods


10. Read How to Win Friends and Influence People; it's the original social marketing textbook. You can buy it online for a cent and it will change the way you think about talking to people, especially if your end goal is to sell something. Unlike most 'self help' books these days, it's aimed at professionals, not daytime/late night television watchers. The book was first published in 1937 when personal (read: social) selling, as opposed to television commercial selling, was at its peak. The 'six ways to make people like you' are just as relevant online as they were before:

  1. Become genuinely interested in other people.
  2. Smile.
  3. Remember that a man's name is to him the sweetest and most important sound in any language.
  4. Be a good listener. Encourage others to talk about themselves.
  5. Talk in the terms of the other man's interest.
  6. Make the other person feel important and do it sincerely.

...as long as you can put up with a little period misogyny of course!


Spider Drawing

33 Comments

  • Wrote on 28 Oct, at 04:18PM
10 good tips. 5 out of the 10 made me reflect on how I can do better, thanks.
Walter Adamson @g2m
http://xeesm.com/walter
  • Wrote on 29 Oct, at 03:14PM
As good a list as any I've seen....I'm off to think up a catchy facebook name for marketing in rural small businesses...any ideas?
  • Wrote on 29 Oct, at 04:34PM
Thanks for sharing this.
  • Wrote on 30 Oct, at 02:49PM
Thanks ... I'm going off in search of Dale Carnegie. You can never read it too many times.... ;)
  • Wrote on 30 Oct, at 03:04PM
Great intro, great story, now I'm off to find the rest of the sexy fire hydrants in Surrey Hills :)
  • Wrote on 30 Oct, at 03:05PM
@Bella Marketing Meadow?
  • Wrote on 30 Oct, at 07:35PM
Thanks! I love especially number 10 - a great (re-)discovery that social media is actually nothing new and we should know the 'rules' already for the longest time. Reminds me of the "Social media is like a cocktail party" comparison.
  • Wrote on 30 Oct, at 08:04PM
Hi Matt,

Might I also add:

1. LinkedIn
2. Participation in others' blogs
3. reply to comments for your posts.

Regards,
Bruce
  • Wrote on 31 Oct, at 10:24AM
Great post as always Matt!
Love the reference to 'How to Win Friends & Influence People' - excellent call!
  • Wrote on 31 Oct, at 03:58PM
Your right!, it's not about selling, it's about building your relationships and turning them into more than just business, but a friendship. Point 10 is perfect.
  • Wrote on 2 Nov, at 11:19AM
Bruce, looks like I forgot to include reader type #4 in the intro: 'Reader who doesn't even read the blog, just randomly comments on anything vaguely social media related in order to try and send traffic to his/her own blog'.

I would have thought that 'reply to comments for your posts' (sic) went without saying. I also think that if you view LinkedIn as a marketing tool you're a tool.
  • Wrote on 3 Nov, at 03:44PM
It's a cool list! Especially, it gives inspiration to my project.
Thanks for the sharing, and keep it up!

As an Asian, just want to add one more point,
the context and the culture of using internet is quite different for people in East and West,
Blog would be less influencial in the Eastern culture.
  • Wrote on 5 Nov, at 10:29AM
Thanks for the great content. As someone who is floating through this process unwittingly gaining followers and e-book sales, I am grateful for a little bit of steering. I will be working through the list and am excited about the success it will bring.

thanks again,
Michelle
  • Wrote on 24 Mar, at 07:56PM
Awesome tips. Picked up a few I hadn't thought about, although I've been active with some of these sites for awhile. I second the idea of posting more like this.
  • Wrote on 9 Apr, at 07:48PM
You made some great points in your list and I have already purchased the book called 'How to Win Friends & Influence People' .
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10 good tips. 5 out of the 10 made me reflect on how I can do better,
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4. Start a Facebook group that people will want to join

I haven't do the above and for sure i will make it.Thanks for sharing.
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