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UK Building Society - Nationwide takes differentiation to the front line

(Details courtesy of Forrester Research; The UK’s Nationwide Puts Its Members First; 2007. A complete copy can be downloaded here) Background For mutual organisations like building societies, its shareholders are its customers and are often referred to as members. As the largest remaining mutually owned building ...

The International Fund for Animal Welfare (IFAW) 'Project 551' - using social media for NGOs

Agency: Republic of EveryoneClient: The International Fund for Animal Welfare Background – what were the contexts of the case study? The International Fund for Animal Welfare (IFAW) is a champion for animal rights around the world. In Australia one of its primary objectives is to raise awareness of and fight against ...

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