Privacy bill changes adopted on eve of passing, but concerns remain

Proposed prohibitions on direct marketing and mandatory opt-outs in all marketing messages including social media posts have been dropped from the Federal Government’s new privacy bill which is set to be approved this week.

However, despite the last minute changes the Association for Data-Driven Marketing and Advertising (ADMA) still has concerns that the new privacy laws will be an impediment to the digital economy and fail to keep up with the rapid rate of change facing the industry.

The new Australian privacy law is set to be approved by parliament before the end of the week and adopted by the end of the year, introducing significant changes to the way marketers and advertisers can use personal data.

On the eve of its approval, the Government has made some last minute changes to the proposed laws, addressing concerns raised by the industry, including:

  • Removing the prohibition on direct marketing
  • Reducing the requirement to include opt-out notices in all marketing communications
  • Limiting the obligation to offer customers the ability to engage under a pseudonym
  • Reconfiguring the requirements on overseas transfer of data

Along with the Interactive Advertising Bureau (IAB) and other members of the industry, ADMA has been lobbying government to ensure that its new privacy act, which is now over six years in the making, does not introduce unnecessary restrictions on marketers. One of the key concerns for the IAB, which has set up a regulatory affairs council, was the limitations the prohibition on direct marketing would impose on the use of data for behavioural targeting in online advertising.

Director of regulatory affairs at the IAB, Samantha Yorke, says the last minute changes will also mean that the industry will be able to develop self-regulatory codes for online advertising in conjunction with the Government’s privacy officer.

Ask Sam: Marketing has set up an open line to Samantha Yorke at the IAB for questions about regulatory issues affecting online advertising including self regulation, privacy, behavioural targeting, advertising standards and media convergence.

CEO of ADMA, Jodie Sangster, raised concerns earlier in the year that the legislation was “designed for the last decade and includes restrictions that will hinder the ability for Australia to build a digital economy and compete in the global market place”.

“Technology is moving at such a rapid rate that we need to ensure we have legislation that will see us into the future,” Sangster said. “We need legislation that recognises the fresh and innovative ways that the digital economy can both protect the consumer and allow businesses to innovate, understand their customers and deliver on their expectations and needs. This bill doesn’t deliver either.”

The last minute changes also look set to give organisations 15 months to comply with the new law rather than the previously proposed 9 months.

On its website, ADMA announced it was “pleased that the immediate issues facing marketers and advertisers have been addressed but remains concerned that the legislation is not designed to take Australia forward into the new data-driven digital economy”.

ADMA will produce a bulletin once the legislation has been approved which will provide further details on the new privacy law.

IAB lures Fairfax’s insights manager to new research director role

The Interactive Advertising Bureau Australia (IAB) is to fill the newly-created position of research director with Fairfax Media’s current general manager of audience insights and research, Gai Le Roy.

The position has been created to simplify online audience measurement and provide advertisers with greater clarity and certainty around the effectiveness of digital campaigns.

Le Roy, who also spent 10 years as Ninemsn’s insights manager and time at Nielsen and the IAB in the past, will return to the Bureau on 12 November to head up research, chair the Measurement and Research Councils and lead the Mobile Advertising Council in their measurement and research projects.

CEO of IAB Australia, Paul Fisher, says, “We are delighted to welcome Gai Le Roy back to the IAB as director of research. She brings extensive industry knowledge, project management and research expertise to her new role and I look forward to working with her again.”

Le Roy says, “I can’t wait to join the IAB team once again and am looking forward to being a part of such a progressive and growing organisation.”

She will be tasked with reviewing IAB’s research efforts to ensure it maintains its thought leadership on consumer behaviour, technology, brand, multi-channel marketing, measurement and analytics. It is hoped clearer insights will make it easier for media planners and buyers to plan, buy, optimise and post analyse online, mobile only and cross-media campaigns.

Le Roy’s appointment is the latest in a number of recent senior appointments at IAB Australia including Nina Nyman who joined as events education and training manager in March and most recently Samantha Yorke who joined as the director of regulatory affairs in June.

 

Aussie creatives win big on global stage at IAB MIXX Awards

Australian creative agencies have proven their might on the global stage, taking out three golds, four silver and one bronze award at the eighth annual IAB MIXX Awards in New York overnight.

Whybin\TBWA\Tequila had the best showing taking home all three of the gold awards and one silver, for its NRMA Car Creation execution for Insurance Group Australia, at the event which celebrates creativity in digital advertising.

Leo Burnett Melbourne, George Patterson Y&R Sydney and Droga5 also picked up gongs taking home two silver, one silver and one bronze respectively.

CEO of the IAB Australia, Paul Fisher, says it was immensely satisfying to see so many Australian campaigns presented as finalists and for eight out of 10 of them to win was brilliant. “It was a fantastic showing by Australian digital creative on a truly global stage at one of the world’s most prestigious awards nights.”

Australian campaign entries made up 10 of the 111 finalists from 30 countries across the 27 award categories this year.

The full list of Australian finalists and winners are as follows:

Branded Content – Single execution:

- Australian Bureau of Statistics, Leo Burnett, Spotlight – finalist

Cross-Media Integration – Campaign:

- Insurance Australia Group, Whybin\TBWA\Tequila,  NRMA Car Creation – GOLD

Digital Out-Of-Home – single execution:

- Insurance Group Australia, Whybin\TBWA\Tequila, NRMA Bus Shelter – SILVER

Public Service/Not For Profit:

- NGIA, VML Australia, Improve your plant/life balance – Finalist

- St Vincent de Paul Society, George Patterson Y&R Sydney, Signed Finds – SILVER

- Mars Petcare, Whybin\TBWA\Tequila, The Pedigree Adoption Drive – GOLD

Direct Response and Lead Generation – Campaign

- Insurance Group Australia, Whybin\TBWA\Tequila, NRMA Car Creation – GOLD

Online Commercial – Single Execution

- Kraft’s Boost, Droga5 Australia, Moreing – BRONZE

Experimental and Innovative – Campaign

- Giant Bicycles, Leo Burnett Melbourne, Everyday rider Sponsorships – SILVER

Social Marketing – Campaign:

- 7-Eleven Slurpee, Leo Burnett Melbourne, BYO Cup Day – SILVER

Campaign and single execution winners in the 27 categories were announced after a competitive process judged by a panel made up of ad agency executives, marketers and major media brand leaders.

The MIXX Awards is the only competition in the US that evaluates all key facets of interactive marketing – including strategy, creative development and execution, media placement and integration, effectiveness and ROI.

 

IAB forms Regulatory Affairs Council

The Interactive Advertising Bureau (IAB) Australia has formed a Regulatory Affairs Council to represent the industry on issues such as the Privacy Bill and the regulation of online behavioural advertising.

Chaired by the IAB’s newly appointed director of regulatory affairs, Samantha Yorke, the Council brings together the regulatory representatives from key member organisations to develop and advocate policy positions on a range of key areas including privacy, data, and advertiser, platform and intermediary liability issues.

According to CEO of the IAB Paul Fisher, the global advertising industry is undergoing extraordinary change in consumer behaviour fuelled by technology. “Sustaining the explosive growth in interactive advertising, whilst educating consumers about the value to them of these evolving technologies and devices is arguably IAB’s greatest challenge and greatest opportunity,” Fisher says.

“The IAB is committed to leading the industry’s foray to meet these challenges and opportunities through this Regulatory Affairs Council and the able leadership of Samantha Yorke.”

Yorke adds, “Forming this Council is a critical step in developing the strong regulatory framework within the IAB. It is a privilege to be working with the best regulatory minds in online advertising on some of the most pressing privacy and data related issues facing the industry.”

The Council will leverage IAB’s global community, by calling upon the experience and resources of the US, UK and European IAB Councils. It is also collaborating locally with the Australian Association of National Advertisers, the Communications Council, the Association for Data Driven Marketing and Advertising and other key regulatory affairs industry bodies.

The new Council is the fifth IAB Council, joining the Mobile Advertising Council, Measurement Council, Standards and Guidelines Council and Research Council.

 

IAB, Google, Facebook implore Gov for ‘reasonable’ new privacy laws

The Interactive Advertising Bureau (IAB), Google, Facebook and Yahoo!7 called on the Government to be “reasonable and practical” at last week’s privacy law amendment inquiry.

The appeal was delivered by the IAB’s new director of regulatory affairs, Samantha Yorke, who appeared on behalf of the industry before the House of Representatives Committee Inquiry inquiring into the Privacy Amendment Bill last Friday.

Chief among the requests made was the exclusion of online advertising from laws that restrict the use of personal information, a prohibition proposed for direct marketing. Suggestions to implement codes and self-regulation instead of harsh privacy laws were re-iterated.

Getting privacy and security right was in online business’ best interests, Yorke told the Committee. “The online advertising industry’s success is tied to ensuring that people have positive experiences on these platforms and fundamental to this is securing and maintaining users’ trust – which is key to success as an online service provider,” she said.

The joint submission asked that the position of advertising funded online business models be clarified under the direct marketing provision in APP7, noting that Australians are heavy users of free online products and services that are supported by ad revenues.

The IAB also questioned the government’s ability to keep pace with the speed of change in the digital arena and asked that the rights of anonymity and pseudonymity be reconsidered as they are “imprudent and impracticable” in some online contexts.

Full details of the joint submission made by the IAB, Google, Facebook and Yahoo!7 to the Committee can be found here.

 

Online ad spend cracks $3b, mobile growth ten times total online

Growth in mobile ad spend outpaced growth in total online revenue by a factor of ten to one during the past financial year, as the online ad industry cracked $3 billion for the first time.

According to figures released by the Interactive Advertising Bureau Australia (IAB) total online advertising increased 21% year on year to reach $3.136 billion over the 12 months to 30 June, while mobile ad spend reached $47.5 million, a 212% increase.

The end of year figures mark the first time mobile has been included in the reporting and show the cost effectiveness of the approach, says Paul Fisher, CEO of IAB Australia.

“The growth in mobile advertising over the past six quarters shows that for a minor investment relative to TV, print and other media spends, marketers can add mobile audience reach and executions to their online search and display campaigns,” Fisher says.

Compiled by PricewaterhouseCoopers (PwC), the ‘Online Advertising Expenditure Report’ shows search and directories continue to dominate the sector taking a 52% share of spend, or $1.639 billion, a 30% year-on-year increase. Classifieds holds 21% of the market’s value ($643 million) and increased 11%, while general display reached $853 million (27% of the market) with a 15% increase.

Of mobile advertising, general display advertising accounted for 60% and search advertising accounted for 40% for the three months ending 30 June. Smartphone advertising accounted for 68% while tablet advertising accounted for 32% of this spend.

The June 2012 report also included estimates for Google and Facebook, adopting a new approach which collected data collected industry participants. Historical mobile advertising data collected from industry participants from March 2011 was combined with estimated Google mobile advertising, to give a picture of the aggregated mobile advertising market and growth trends.

Maria Martin, partner at PricewaterhouseCoopers explains that “with the continuing explosion in online and mobile we thought it was essential to include an estimate of advertising revenue for  Google and Facebook, together with mobile advertising expenditures, to provide what we believe is now the most accurate data capture of the Australian online and mobile advertising market. The growth is strong and consistent with forecasts and trends in other major markets such as the US.”

IAB June 12

Comparative data for the period from September 2010 has been restated to be consistent with the methodology changes.

The IAB predicts online advertising will surpass free TV in calendar year 2013 and print in the 2013-14 financial year.

 

Mi9 chief Mark Britt replaces Prentice as IAB board chair

Mark Britt, Group CEO of Mi9, has been appointed as the interim chairman for the Interactive Advertising Bureau (IAB) Australia, replacing current chair Tony Prentice.

Britt will occupy the role until a long term successor is selected, working closely with the IAB’s CEO Paul Fisher to oversee the roll out of the organisation’s upcoming strategies and chair monthly board meetings.

Commenting on the appointment, Britt says, “It’s an honour to be chosen by the IAB board and I look forward to working closely with the board and Paul Fisher to articulate our priorities over the coming months, and to ensure our work supports Australia’s interactive advertising industry.”

During Prentice’s tenure as chairman of the board, the IAB has delivered significant milestone projects including the accreditation of the online audience measurement system, introduction of honorary membership for marketers and the appointment of IAB Australia’s first director of regulatory affairs. Prentice leaves after being made redundant from News Australia Sales last month, where he was chief commercial officer.

Fisher says, “Tony has been a key driver in these activities and his support for the IAB and me as CEO has been fabulous. On behalf of the members and staff of IAB Australia, I wish Tony well and thank him for his contribution to the IAB.”

 

IAB Awards: Leo Burnett shines for taming ‘confusing mass’ of Census data

Leo Burnett Sydney’s ‘Spotlight’ campaign for the national Census scooped the pool at last night’s IAB Awards, taking home three gongs as well as the prestigious ‘Best in Show’ title.

‘Spotlight’, commissioned by the Australian Bureau of Statistics to increase participation rates in last year’s Census, picked up top prize in the ‘Brand Awareness & Positioning’, ‘Brand Destination Site’ and ‘Rich Media & Digital Video’ categories, as well as the best in show honour.

The judges praised the campaign for answering the brief with a creative solution that made the “confusing mass of Census data relevant and interesting to a very hard to impress audience”.

View: Marketing’s case study of ‘Spotlight’s’ interactive film that personalised Census data to engage the public in the process.

Click to subscribe

Twelve other agencies were announced as winners at the Sydney Town Hall awards ceremony last night, including Ikon Communications who snared two awards – ‘Social Media Marketing’ for its Coca-Cola ‘Share A COKE’ campaign and the ‘Mobile Platform or App’ award for its efforts on the ‘FANTA Playzone’ campaign – 303Lowe who snared the ‘Direct Response & Lead Generation’ award for its IKEA ‘Rent’ campaign and Soap Creative, who won the ‘Product Launch’ award for its Cornetto ‘Enigma’ campaign.

Whybin\TBWA\Tequila, ZenithOptimedia, The Monkeys, UM Australia, FirstClick Consulting, Nomad and George Patterson Y&R Sydney were all also recognised as category winners on the night.

Soap Creative was named the winner of the ‘Creative Showcase Grand Prix’ award for its Lynx Anarchy Invisible Ad campaign, dazzling judges with the world’s first invisible ad that allowed people to experience product first hand. Judges praised the campaign for its innovative approach and success in creating buzz while still driving a clear message to its audience.

Commenting on the pool of entries, CEO of IAB Australia, Paul Fisher, boldly predicted that in five years all media will be digital. Tongue in cheek, Fisher said, “Let’s be generous and share our skills, our ideas and our experience with those in the media industry who are less fortunate than you – those that have never worked in digital. Take pity on those that suffer each day as they battle the limitations of 30 seconds, column centimetres, inside back covers, sides of buses, popcorn buckets and the back of shopper dockets.”

Spotlight, along with Soap Creative’s Grand Prix winning campaigns, will go on to seek more honours abroad by being entered into the US MIXX 2012 Awards. The campaign has already attracted international attention, winning a Gold Cyber Lotus at Adfest 2012, Silver and Bronze awards at the Spike Asia awards and a Bronze World Medal for online design at the New York Festivals International Advertising Awards 2012.

The night’s winning campaigns will also be presented at inaugural IAB Awards Case Study Showcase events in Sydney and Melbourne in August, as well as featured in Marketing magazine’s August issue.

News Australia Sales was the major sponsor of the 2012 awards, which were also supported by AD2ONE, AdapTV, BBC.com, eBay, Facebook, Fairfax Media, Google, Gruden, MediaMotive, Mi9, realestate.com, Telstra Advertising Network and TressCox.

2012 IAB Australia Awards Winners

Category:  Brand Awareness & Positioning
Category: Brand Destination Site
Category:  Rich Media & Digital Video
Category:  Best of Show

Leo Burnett, Sydney – Spotlight; Australian Bureau of Statistics

http://www.thanksforclicking.com.au/spotlight/

Category: Direct Response & Lead Generation
303Lowe- Rent; IKEA

http://www.ikea.com/ms/en_AA/about_ikea/rent/index.html

Category: Product Launch
Soap Creative with Mindshare & Ensemble -Cornetto Enigma; Unilever

http://www.cornetto.com.au/

Category: Brand Loyalty & Retention
Whybin\TBWA\Tequila\- The Pedigree Adoption Drive; Mars Petcare

http://www.pedigreeadoptiondrive.com.au/

Category: Cross-Platform Integration
ZenithOptimedia with Holler Sydney – Kick For Your Country; Heineken

http://itunes.apple.com/au/app/heineken-rugby-clubhouse/id450375998?mt=8

Category: Branded Content
The Monkeys- The Ship Song Project; Sydney Opera House

http://www.youtube.com/theshipsongproject

Category: Search Marketing – Paid Search
UM Australia and Reprise Media – Beating the Big Four; ING Direct

Category: Search Marketing – Organic Search
FirstClick Consulting- Mission Migration; CMC Markets

Category: Social Media Marketing
Ikon Communications with Ogilvy, Wunderman & Naked Communications – Coca- Cola “Share A COKE”; Coca- Cola

http://www.shareacoke.com.au/home.jsp

Category: Mobile Platform or App
Ikon Communications with Webling, Ogilvy & Naked Communications – FANTA Playzone; Coca-Cola

http://itunes.apple.com/au/app/fanta-playzone/id476574314?mt=8

Category: Tablet Marketing
Nomad with Deepend – Wilderquest – Animal Discovery; NSW National Parks and Wildlife

http://www.wilderquest.nsw.gov.au/#/intro

Category: NFP / Public Service Category
George Patterson Y&R Sydney – Signed Finds; St Vincent de Paul Society

http://www.facebook.com/signedfinds?sk=app_222077057836752

IAB pre-empts regulation, hiring director of regulatory affairs

The IAB has taken a proactive stance on the regulation of online advertising, appointing media and technology lawyer Samantha Yorke to the newly created role of director of regulatory affairs.

Her appointment, which is effective immediately, will see her developing strategies for, and representing the views of IAB members on, regulatory issues affecting the online advertising industry such as self regulation, privacy, advertising standards and media convergence.

CEO of IAB Australia, Paul Fisher, says Yorke’s appointment adds significant depth of experience in digital regulation and online consumer public policy issues to the IAB. “Having worked with her last year in establishing the Australian Digital Advertising Alliance (ADAA)  I am confident we have appointed a true advocate for the digital industry and look forward to working closely with her as we develop and communicate strong positions on a range of regulatory issues,” Fisher says.

Yorke, who was most recently legal director, Asia Pacific, for Yahoo!, has also worked as corporate attorney with Microsoft based in London and working across Europe.

The IAB now has more than 130 members including some of the industry’s largest advertisers, agencies and publishers and an expanded Board including Google and SBS.  PWC’s Online Advertising Expenditure research due to be released in mid-August is expected to reveal the industry is on course to reach $3bn in advertising this year, and is on track to exceed TV advertising in 2013 and print advertising in 2014.

 

Weekly Podcast: The wonderful world of widgets

Podcast

Marketingmag.com.au has teamed up with the guys at Love Digital to bring you this weekly podcast on all things digital.

In this weeks show:

  • A few years ago if somebody dropped the word widget into a
    conversation, youd probably think they were talking about a
    mechanical device they didnt have a name for. But how are widgets
    changing the face of the internet?
  • News in 90: with Kate Kendall – MySpace brands census and the top 10 business brands.
  • Top & Flop: with Gary Jaffer. The top is this clever piece for Air New Zealand and the flop is the Australian advertising industry for falling behind in SEO.
  • Interview: Interview with Will Price, CEO of Widgetbox