Bing Ads to take fight to Google in Australia

Mi9 has announced the introduction of Bing Ads to the Australian market, bringing renewed investment in the challenger to Google’s dominant platform and opening up cross-border opportunities for Australian search marketers.

Control of the development and monetisation of Bing, Microsoft’s search engine, will move to Mi9, the local joint venture between Microsoft and Nine Entertainment Co, in July.

Currently, advertising on the Bing platform was offered through the ‘Panama’ platform run out of Yahoo Search Marketing. But a global decision in 2010 by (then) Yahoo chief executive Carol Bartz to focus on its core strength meant getting out of the search business.

As Microsoft’s local venture, Mi9 is attempting to capitalise on the still-fast-growing search advertising market.

It’s about taking the fight to Google, says Steve Sirich, global head of Bing advertising at Microsoft. “For marketers, it’s about giving them a choice. We believe innovation is a function of that choice. We continue to innovate and provide differentiation with our Bing web search experience.”

Part of the move will see 12 specialists hired within the Mi9 team in sales, operations and product.

Sirich says the most noticeable difference for search marketers will be in the selling channel, with a centralised sales team bringing efficiencies. “The account managers that now represent the Mi9 digital suite will additionally represent the Bing product, so it’s a nice audience extension, especially to the performance products.”

The move also opens up cross-border opportunities, both ways, for Australian and international search marketing campaigns, Sirich says, an aspect Yahoo!7 didn’t push aggressively. “It opens up markets that Australian advertisers can now purchase that traffic in.

“So if advertisers do have an interest to purchase US traffic or UK traffic or India traffic… they’ll now have that ability.”

On the functionality of the platform, Sirich says Bing Ads will function in a similar way to Google’s product. “It is to our advantage the advertising product operates in a similar way to Google Adwords,” he says.

Roland Irwin of advertising platform Marin Software says he’s welcoming of the move, saying that increased competition will be good for the market.

With Bing’s reported 5.5 million monthly unique users in Australia and global numbers suggesting 20% are unique to Bing, that means approximately one million Australian Bing users do not use Google. “They have a unique audience so there are opportunities there,” Irwin says.

“Australian advertisers are not as acquainted with Bing due to less interaction with it compared to Google so will experience a learning curve initially,” he adds. But softening that learning curve are two things. First, the similarities between the systems means platforms such as Marin’s can be updated to incorporate both. Second, Google’s block on copying search campaigns from its platform has now been lifted, making it easier for marketers to duplicate campaigns across both platforms.

The launch of Bing Ads was announced this week and will come into effect in July.

 

Obama can’t keep up with Kardashian, but Kerr can

Kim Kardashian and a pair of vampires sparked greater interest among Yahoo! search users than Barack Obama, while over on Bing Miranda Kerr swatted aside all comers to claim the title of most worthy of further exploration.

However, despite Australia’s obsession with airbrushed socialites, the London Olympics prevailed as the most searched topic overall for 2012, the only entity able to hold the baying hounds of celebrity worshippers at bay. (Google will release its list in a few weeks).

On Yahoo!, socialite and entrepreneur Kardashian managed to claw her way to the top of the celebrity pack, her admirers more dedicated even than the merciless hordes of Justin Bieber’s blubbering tween army.

She ranked second on Yahoo!’s list thanks no doubt to her tendency to reveal every minor detail of her private life, including her pending nuptials with controversial rapper Kayne West. May their union be long lasting.

Power couple Kristen Stewart and Robert Pattinson were the only other celebrities to make the top 10 on Yahoo, albeit as a combined entity, on the back of the conclusion of Twilight and Stewart’s widely-reported infedility.

Apple was once again a mainstay on the lists, its standing elevated this year by news of its soaring stock price and multiple product launches. It ranked in third place on Yahoo!’s overall list, while first for news topics on Bing.

Natural disasters were prominent search queries for the year, with Hurricane Sandy and earthquakes in Indonesia and Iran amongst the most popular searches on Yahoo!.

Yahoo’s most popular searches of 2012

yahoo top searches 12

Miranda Kerr was the most ‘binged’ Australian for the second year running, and according to the Microsoft-owned search engine outstripped the London Olympics, Obama, Jennifer Hawkins and even Keith Urban. Bing only released its rankings by category, and is yet to provide an overall ranking.

Also on Bing, Tony Abbott took the cake politically, ranking ahead of Kevin Rudd who still managed to rack up double the search queries of Julia Gilliard. And diet of the year went to the Mediterranean diet, closely followed by the Dukan diet and Chocolate diet for those committed to shedding those unwanted kilos in 2012.

bing search 12

Google’s search stronghold vulnerable to mobile threat

Google may lose its dominance of the search market as internet use becomes increasingly mobile, according to a new report, which found the quality of traffic coming from Google mobile search substandard to that of Bing’s.

Despite Android’s strong growth, Adobe’s ‘The Dynamic Nature of Mobile Search in Asia-Pacific’ report suggests that Google may be toppled in the mobile search stakes unless it holds alliances with the right handset manufacturers.

When assessing the position of search engines such as Google, Yahoo and Bing, the analysis of 2.5 billion visits to over 125 APAC websites reports that while Google retains the largest share of mobile search overall, Bing and local players such as Baidu (China) and Naver (South Korea) appear to offer brands more valuable visitors.

The report contends that the primary driver of Google’s dominant market share is not Android device penetration, but its position as the default search engine on competing smartphones. “Impending disruptions in both technology and new alliances could reshape the market share of current search engine leaders,” it warns.

The study found that Bing delivers lower bounce rates, with 29% of searches resulting in single page visits, compared to Google which delivers a bounce rate of 37%.

“Bing’s performance in traffic quality offers it the potential to become a stronger competitor, but only if it increases the overall volume of mobile search referred traffic,” the report reads. “It’s possible that Bing’s superior results are influenced by the quality of its smaller audience rather than solely by its search algorithms.”

The study also forecasts that increases in mobile internet browsing in APAC and heavy reliance on mobile search will cause brands to rely more on search optimisation for driving mobile traffic than for traffic on PCs.

When it comes to driving traffic to websites, search was found to matter more on mobile devices than on PCs, with more visitors to mobile sites originating from search engines than visitors to full websites on PCs. Search engines such as Google, Yahoo and Bing, were the source of 31% of website hits on tablets, 28% on phones and 25% on PCs.

“Digital marketers in the APAC region should ensure that they are adequately investing in search and stay ahead of the coming changes by developing country-specific mobile optimisation strategies that incorporate these realities,” the study advises.

 

Microsoft hits back at Kogan, blacklisting the site from search results

Microsoft has hit back at Kogan over its ‘Internet Explorer 7 tax’ stunt of last month, according to the outspoken boss of the online retailer, removing it from Bing’s search results.

Kogan punished users of IE7, imposing a tax of 6.8% on transactions made via what it described as an “antiquated” and “obsolete” browser. The tax added 0.1% for every month since IE7 was released, to recoup the cost of optimising the company’s website for the browser.

In a blog post, CEO and founder Ruslan Kogan wrote that the tax was not an attack on Microsoft, but rather a simple encouragement for people to upgrade their browsers. “We never waged war against Microsoft over IE7, we simply wanted people to upgrade their web browsers – we even mentioned many times in the media how the latest versions of Internet Explorer comply with the latest web standards and are suitable browsers,” he wrote.

“We were baffled and shocked to learn that in the aftermath of introducing the IE7 tax, our website stopped appearing in search results in Bing, Yahoo and other search engines in the Microsoft Network.

“We hope Microsoft were not too offended by what we did with the IE7 tax and this is just a temporary glitch.”

A quick Bing search will deliver search results for Kogan’s Wikipedia page, Facebook and Twitter, but the official Kogan.com is nowhere to be seen.

Bing launches first Aus marketing campaign

Earlier in the week, Bing launched its first Australian marketing campaign ‘Bing is for doing‘. Building on the proposition of being a ‘decision engine’, the campaign positions Bing as a tool that consumers can use to make decisions the topics they’re searching about.

The centrepiece of the campaign, created by BMF Sydney, is a series of mini documentaries and TVCs which tell stories of inspirational young Australians who get things done. Four TVCs will air nationally on Sunday night on Channel 9, Go! and Gem, kicking off a ten week multi-channel media plan including online executions with all major digital publishers, print advertorials in ACP titles, a branded destination experience for Xbox and a dedicated YouTube channel.

Bing removed its beta tags in November last year, after an extensive two year period of testing, product feature rollouts, investment and partnership integrations. The search engine also looks set to incorporate social into search results in the near future, with announcement of social features rolled out in America last week.

The campaign targets Gen Y, which it has renamed to ‘Gen do’, with young role models, such as shark documentary filmmaker Madison Stewart.

If you can’t see the video below, please refresh this page.

 

Bing’s social search more sociable than Google’s

‘Decision engine’ Bing has announced a redesign, adding information from social networks to its search results as well as other features to help users make faster decisions.

The new three column layout will include an interactive sidebar dedicated to social results which, unlike when Google introduced social results, will incorporate results from Facebook, Twitter, Foursquare, Quora, LinkedIn, Google+ and Blogger, instead of excluding its competitors.

Explaining the changes in a blog post, Bing says social media and the ability to share in real time “presents an unprecedented opportunity to rethink how search should work. Suddenly an index of documents [websites] that does not embrace these changes is insufficient.”

Bing says that most people use search with the intent of making a decision, but few do so without consulting friends or experts beforehand. Instead of including social results in the core web results, they have been placed into the sidebar, maintaining the separation between the two sets of results to deliver “information from the web to help you take action and interact with friends and experts without compromising the core search experience.”

To allow real-time interaction with social results, users can post questions to Facebook from the sidebar, and tag friends to elicit a response, with the best friends to ask highlighted based on what they ‘like’, their profile information, or photos they have shared. In addition, influential people on the topic and expert reviews will be surfaced.

The core web results will remain unchanged in the new layout, appearing in the left hand column, while a centre ‘Snapshot’ column will feature curated information related to the search, such as maps, restaurant reservations or movie times.

While the update will roll out in the US shortly, an Australian spokesperson says the integration of social will not occur in Australia for some time. “As part of this latest product release, Australian Bing users will see a refreshed user interface from June/July, consistent with the new US design,” the spokesperson says. “The snapshot and social columns will not be rolled out in Australia as part of this initial launch.”

Alongside the announcement, Bing claims to be the preferred search engine when branding is taken out of the equation. A study conducted comparing unbranded versions of Bing and Google, found that 43% of people preferred Bing, while 28% preferred Google.

Google raised the ire of social networks competing with its Google+ service by excluding them from the results of its ‘Search Plus Your World’ upgrade to, claiming that it was unable to do so at the time. However, a website dubbed ‘Don’t Be Evil’ soon surfaced showing how Google does have the ability to index results from other social sources.

bing redesign jpg

Google poaches Bing exec to head YouTube marketing

Google has appointed a new head of consumer marketing for YouTube, hiring an executive of rival Microsoft’s search engine, Bing.

Danielle Tiedt, general manager of Bing, will take on the role of VP of marketing for YouTube.

“We are excited to have someone of the calibre of Danielle Tiedt on board as our VP of marketing. She will play a pivotal role as we move forward into our next phase of growth,” Google said in a statement.

AdAge points out that the move is a blow to Microsoft’s search engine, which is trying to increase marketing share from Google, but only succeeding in doing so from Yahoo.

Tiedt will be tasked with maturing the internet’s top online video property from a place to upload  amateur shenanigan videos to a network of 96 channels of original content, with TV-like brand advertising to match.

Yahoo display and search revenue falls

While Google’s ad revenue is on a high, Yahoo is in decline with drops in both display and search advertising revenue for quarter four, 2011.

The search group also experienced decline in its overall revenue and net income. Excluding commissions paid to partners, Yahoo’s revenue dropped 3% to $1.17 billion for the quarter ended 31 December, compared with $1.21 billion in the same period last year.

Display ad revenue dropped from $567 million to $546 million year over year, a decrease of 4%. Search revenue was down 3%, falling to $376 million from $388 million.

Having only been in the job three weeks, newly installed CEO Scott Thompson outlined his plans for the year ahead: “In 2012 we will be aligning resources behind key areas of focus to enable us to move aggressively in market and grow our business, bringing innovative new products and experiences to both our users and advertisers.”

The company released the following fourth quarter 2011 revenue highlights:

  • Display revenue excluding traffic acquisition costs (ex-TAC) was $546 million, a 4% decrease compared to $567 million for the fourth quarter of 2010,
  • display revenue was $612 million, a 4% decrease compared to $635 million for the fourth quarter of 2010,
  • search revenue ex-TAC was $376 million, a 3% decrease compared to $388 million for the fourth quarter of 2010, and
  • search revenue was $465 million, a 27% decrease compared to $640 million for the fourth quarter of 2010.

In brighter news for the company, income from operations increased 10% to $242 million in the fourth quarter of 2011, compared to $220 million in the fourth quarter of 2010.

With more than 130 sites across the global Yahoo! Publishing Platform, the firm plans to increase its digital footprint in 2012 and has invested in lifestyle, mail and social TV apps to boost its network.

An agreement between Yahoo, AOL and Microsoft allows ad networks operated by the three companies to offer each other’s premium, non-reserved online display inventory to their respective advertising customers.

Top10 experiential campaigns of 2011

Cool, weird or downright epic, experiences touch an audience like nothing else. They grab and hold attention, create deep and lasting associations and are talked about long after they’re over.

Experiential is a multifaceted and oft-misunderstood discipline, so without getting too hung up on definitions, Marketing brings you this Top10 featuring ten of the best brand activation experiences this past year has seen.

 

10. Desigual – Undie party
A free outfit from Desigual, with one small catch: you have to turn up to the store wearing only underwear and a hundred other people will be doing the same. And if you’re number 101 you’re left out in the cold.

 

9. Lipton Ice Tea – Misting station
It may not be as intricately orchestrated or on the same scale as some of the others on this list, but this installation for Lipton Ice Tea gets right at the heart of what ‘experience’ truly means. The person viewing the ad isn’t just being told what to buy, but is instead being subjected to a sensation that (Lipton hopes) will create a subconscious, and very powerful, association with the brand.

 

8. Carlsberg – Bikers in cinema
‘This is going to be cosy’ – These are the words uttered by your date as you enter a cinema to be confronted by hundreds of bikers and only two seats left, right in the centre. Should you turn around and leave? What could possibly happen if you stay?

 

7. Coca Cola – Happiness Truck
A four-wheeled successor to the virally successful ‘Happiness Machine‘ of 2010, Coca-Cola’s ‘Happiness Truck’ took to the streets of Rio De Janeiro to dispense sunglasses, beach balls, surfboards, as well as a substantial amount of black, fizzy sugar-water.

 

6. Corona – Save the Beach Hotel
Built by a ‘famous artist of trash’ (no, not Britney), the Save the Beach Hotel was created to draw locals’ attention to the littering problem on European coastlines that Corona has been nobly championing for years, apparently. The statistical results at the end are a highlight. For bonus cynicism points: see how many discarded beer bottles you can spot in the walls.

 

5. NAB – Break Up
A local hero that has just won NAB’s CMO the title of Australian Direct Marketer of the Year, not only did it make notable appearances in social media, TV, print, choppervertising, you name it, it also saw ‘Doug’ tied to a pole and a pianist on the back of a truck singing break up songs as he’s driven around Melbourne to the Commonwealth Bank, ANZ, and Westpac.

 

4. Ministry of National Defense (Colombia) – Operation Christmas
Here’s a campaign that’s not trying to sell a product or service brand, but an idea. Specifically, the campaign’s purpose was to encourage members of guerrilla groups hiding out in the Colombian jungle to demobilise for Christmas (guerrilla marketing joke goes here).
Depending on your mood and/or personality the music and copy in the video might make you cringe or it might grab your heart strings and rip them out of your chest. Either way, the campaign won Lowe SSP3 a bunch of awards.

 

3. T-Mobile – Angry Birds Live
Setting up a life-size version of the wildly successful Angry Birds smartphone game is very cool. Cutting together a video montage to exclude all the time spent rebuilding the thing and including your marching band and shots of people laughing and holding up smartphones is even cooler. Although, it’s not promoting Angry Birds, so if you weren’t told it was for T-Mobile, would you have known?

 

2. MINI – Getaway Tokyo
Okay, so it won’t start until Saturday (December 3), but if this Tokyo version is anywhere near as successful as last year’s game in Stockholm (it doubled sales), it should be a runaway hit. This time the game is spread over an area of 620 square kilometres (32 times larger than last year’s), and is playable on Android phones as well as iPhones. Players hunt for a virtual MINI with their GPS-enabled smartphone and then try to hold onto it for as long as they can. Anyone within 50 metres can grab the virtual car, and the player in possession of it at the end of the 9 day game wins a real MINI.

 

1. Bing – Decode Jay-Z
The sheer scale and budget that went into this execution boggles the mind. By spreading the pages of rapper Jay-Z’s autobiography throughout American cities and on all manner of media to create both a real-life and virtual treasure hunt tied together by Bing’s online property, Droga5 New York created an experience and publicity dream, not to mention an awards magnet.

Bring Your Own Echo Chamber

When certain Queensland Association for Healthy Communities (QAHC) ads were pulled from bus stops around Brisbane this week, my Facebook and Twitter feeds filled with protests, jokes, demands that the ads be put back and a lot of comments supporting the campaign and the creative execution. This story gained momentum fast, and even made it into the print and broadcast media.

There was one thing missing though. I never saw anyone I was connected with making claims that the ads were obscene and damaging to children. Obviously these people exist (the situation would never have arisen if they did not) but in my own corner of the Internet, they are invisible.

Online I am surrounded by people I agree with, at least most of the time, and especially on the things I care about. On Twitter I follow people who interest me with what they say and on Facebook most of my connections are built on shared experiences, like university or a football team. It is easy to mute or ignore statements you don't really like, and most social media platforms provide the user with a range of tools that give them control over what they see and experience.

Online communities are built around a shared purpose or values, and the Internet has made it easy to find the ones that suit you best. There are sites, pages and forums dedicated to small football teams, obscure hobbies and esoteric interests. People have always formed tribes and communities built on shared values and interests, so the emergence of these groups online is not in itself extraordinary. The real significant change the Internet brought was making it easier than ever to find others who share interests, and to make distance irrelevant. It does not matter if you are the only person you know who likes restoring 1950s blenders if you can now reach every other city in the world. The most obscure hobbies are only a search query away.

With the proliferation of specialty print and many channels of paid and digital TV, Narrowcasting is an important feature of the media landscape. With cheap storage, services like Youtube, Facebook and Tumblr, and the boredom of thousands with access to cameras and computers, the diversification of offline content is dwarfed by the diversity to be found online. Consequently, people have more options to tailor the media they consume and avoid the stuff they don't want.

Most of the factors influencing a user's experience online are self selected, from choice of search engine, where and with whom they are connected, their email provider and what newsletters or updates they subscribe to, down to how they structure search queries. Even devices used and choice of ISP can influence their experience. Sites like Amazon use cookies and user information to tailor product recommendations to returning visitors, and other sites are taking advantage of persistent user information collected across multiple sessions.

Increasingly it is the user's social network that is affecting what they experience online. Facebook has made it easy for other sites to incorporate information from a visitor's social graph into their on-site experience. Instant Personalisation on sites like Rottentomatoes and Bing, and Facebook's Social Plugins (like the Recommendations plugin) give the user a far more customised experience. Bing and the search startup Blekko both include Facebook data in their results pages and Google's personalisation of search uses data from data centre down to user level to create a more targeted search experience.

Using online social networks to help curate information is an almost inevitable response to the vast amount of content available now. Selecting information based on social cues has been used as a tool long before there was an Internet. I am as likely to find new music through Last.fm and searching YouTube as I am by asking a friend. I have bought comics because someone I know liked it too before there was an Amazon. The Internet and the social web that it has spawned has merely made the process far more efficient, and more vital. Social media isn't why we make our own echo chambers or live inside a fishbowl, it just makes it even easier to do so.

Check out Anthony's personal blog here

Recap: ninemsn Digital Marketing Summit Pt. 2

After lunch, Kerri-Anne Kennerly shuffled out for some slightly light entertainment, a game show format called ‘The Digital Showdown’. There were 8 competitors drawn from agencies across the country, where they were nominated as the agencys best digital mind. There were serious prizes too. The winner scored a trip to the Cannes Lions, and their nominated charity got a 200k media buy with ninemsn, and a 100k media buy on Channel 9.

The questions focussed on ninemsn and the digital industry, and pretty soon reps from Initiative and Ikon surged ahead from the pack. In the final quiz-off between the two leaders, Initiative’s moustached trivia maestro Andrew Davis sped ahead. Davis probably should have been docked five points, however, for not being able to remember Old Spice Guy Isiah Mustafa’s name, instead calling him “that black guy”. Cue groans across the room, and we were reminded that as far as Australia has come in digital advertising, we’ve still got a long way to go with other parts of life.

Davis held on, booking his ticket to Cannes, and that big media buy for his charity pick, the Surfrider Foundation.

Fittingly, Portland Wieden and Kennedy’s group director Daniel Sheniak stepped up next and walked us through the brilliant Old Spice campaign, and showed why his agency was an inspiring place to work.

The Case study videos were almost as great as their campaigns, depicting inspiring work with Nike on their Livestrong, LeBron James, and FIFA World Cup campaigns.

IPG Media Lab’s Brian Monahan was up next and told the summit that engagement and giving something consumers want or need really is the key to winning their hearts.

He played some consumer video diaries demonstrating that people really do hate ads, and try their best to get away from watching them on TV and elsewhere, so the key is making your brand something they want to experience.

Monahan also said consumers are doing more pre-shopping than ever before, and are getting more feedback from blogs, friends and family before buying, even for lower purchase points.

The day certainly proved ninemsn has some serious cashflow, and knows how to put on a show, but can the brand re-establish itself as the biggest digital player of all? It became pretty clear Bing forms a huge part of what ninemsn wants to be in the future, and that’s a digital power genuinely competing with Google. Yesterday’s B2B public relations exercise was impressive, and demonstrated that the company is willing to take chances and be different to Google. Perhaps harnessing this sense of cool and excitement will be key to impressing consumers in the next five years.

Marketing magazine welcomes readers comments. If you were there, let us know what you thought, either below in our comments section or on Twitter (@Marketingmag)

Bing solves 99 marketing problems for rapper

Droga5 New York and Bing have come together to create an exciting promotion for rapper Jay Z’s first book, ‘Decoded. 

Physical copies of each of the book’s 350 pages have been placed in locations around New York and London where the content of the particular page was inspired. The pages are mostly enlarged billboards, but there also some pretty creative placements, including page prints slipped in suit jackets in clothes stores and prints on the felt of pool tables.

Every day until launch date, clues for the location of 5-10 new pages from the book are available from Jay Z’s twitter and a dedicated Bing micro-site. Fans can scour the streets for the pages using Bing maps, but will have to snap them in person to really be rewarded. 

The first fan to find each page and upload a photo to the Bing site gets a framed copy of the page signed by Jay Z, and everyone who uploads a picture of the page goes into the draw to win a trip to Las Vegas to see Jay Z play with Coldplay.

As people find them, the location of the pages is logged into the Bing world map on the site.

“There’s a physical book, and a digital book, but no one’s bridged the two,” Bing executive Eric Hadley said.

“We put all these pages out into the world to be found through Bing’s search engine. You bring it all back together and you can read the book. That’s the really the simple part of it.”