Qantas is among the winners of the latest Shonky Awards as rated by consumer advocacy group Choice. It revealed Australia’s shocking products and services. The Shonky Awards recognises and shames the products and services that ...
A new Qantas campaign has been released. The campaign relies on the iconic Still Call Australia Home, and a bevy of stars. The airline launched its first iteration of I Still Call Australia Home more ...
A new report from Forrester finds that leading Australian brands kept a sharp focus on customer service and customer-centricity during the pandemic. The ‘Customer Service Shines Through The Crisis’ report uses three well-known local brands ...
Today the South Australian Tourism Commission has partnered with Qantas and Nova 96.9’s Fitzy and Wippa breakfast show to celebrate the opening of borders between South Australia and New South Wales by giving away five ...
Qantas has launched its latest TVC celebrating Australian diversity while a petition builds calling for the airline to cut ties with Sky News following a controversial interview. The 60 second spot opens with a monologue ...
Qantas and Air New Zealand have agreed to a codeshare deal commencing in October 2018, sharing 115 domestic routes in Australia and New Zealand. Following Air New Zealand’s (Air NZ) break up with Virgin Australia ...
Qantas has announced partnerships with Apple Music, Audible and News Corp Australia in a series of upgrades coming to its in-flight entertainment system, including a guided meditation experience. Launching in June, customers across the Qantas ...
Qantas chief customer officer Olivia Wirth has been promoted to lead the company’s loyalty business, the airline has announced. Qantas has today announced Olivia Wirth as the new chief executive officer of its loyalty business. ...
Qantas has launched a campaign targeting US travellers by offering to pay for their passports. The ‘Not Your Typical Airline’ campaign has launched in the US, complete with US$135 discounts – the price of a ...
Qantas Frequent Flyer has launched a new campaign prompting members to ask ‘Why Not?’ when considering using their points for trips and experiences. The ‘Why Not?’ campaign, developed in partnership with BWM Dentsu Sydney, tells stories ...
Qantas group executive of brand, marketing and corporate affairs Olivia Wirth will also take on the role of chief customer officer, as part of a reorganisation of the carrier’s executive leadership team. CEO Alan Joyce says ...
Marketing speaks with Stephanie Tully, executive manager brand and marketing and CMO at Qantas, about the brand’s approach to data and how it uses it for strategy and consumer engagement. Stephanie Tully has been executive manager ...
Qantas domestic passengers will have in-flight Wi-Fi access to Netflix, Spotify and Foxtel this year. Netflix, Spotify and Foxtel will provide content which Qantas passengers will be able to view via in-flight Wi-Fi connectivity this ...
