Can Samsung recover from the Note7 fiasco?
Samsung's Note7 combustion issues, airport ban and product recall have been a huge global hit to the brand. Michael M....
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Marketing mag
Implementing a social media plan with the Social ROI framework
In this follow up to his
Why the future of content marketing is not just video
We’ve all been told the future of content marketing is video and, if Facebook is to be believed, there will be no m....
What went wrong with Pokémon Go? Three lessons from its plummeting player numbers
The cultural phenomenon that is Pokémon Go swept the globe a few months ago, but seems to be petering out. Mark Hum....
Brands should be more like Trump
Because at least he has a point of view, writes Jamie Clift.
Before I’m....
Forget the crystal ball, data is about insight, not intuition
Nicole Hayes reminds us that numbers are meaningless without the human intervention of insight.
Australia, it’s time to put our innovation egos aside
In a recent survey of business leaders, Australians ranked themselves as the world's sixth most innovative country. H....
The five pillars of a mature voice-of-the-customer program
Chris Breslin has five steps for fine-tuning your voice of the customer program to ensure it drives business value an....
