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Brain trust: how are you developing a deeper understanding of customers this year?

Brand leaders at Johnson & Johnson, Heineken and GoDaddy share how they’re enriching their understanding of customers even further in 2019. This...

BY Marketing

25 March 2019 5 min read

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The social hangover: consumers get it, but you can’t afford to

Far from being a time for marketers to switch off, Winter offers ample engagement opportunities for marketers who can build inspirational experiences that...

BY Marketing

18 March 2019 1 min read

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Unconventional Wisdom Four: why your approach to innovation is probably all wrong

Have we been looking at innovation all wrong? Dane Smith certainly thinks so. Here are a few simple rules to taking an unorthodox approach to driving change...

BY Marketing

6 March 2019 4 min read

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It’s all in how you say it – how the decoy effect directs preference and choice

We’ve heard of overchoice and choice paralysis – but can selection be instead used to direct preferences? Marketing and consumer choice professor Gary...

BY Marketing

28 February 2019 4 min read

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Ni hao ma? Teaching your brand to speak Chinese is more vital than you think

Have you taught your brand to speak Chinese? Maybe you should, argues Jack Watts, with the local and tourist Chinese markets already so substantial and...

BY Marketing

22 February 2019 3 min read

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Neurotrash! Sifting through the science and nonsense of neuromarketing

Harvard neuroscientist Jared Cooney Horvath has a thing or two to say about neuromarketing. Is it useful? Is it pseudoscience? Is it all made up for a quick...

BY Ben Ice

20 February 2019 7 min read

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Building better surveys – a comprehensive guide to getting the truth

Data is valuable. It’s intel, it’s knowledge, it’s power. But the willingness of the public to tell the truth in surveys is increasingly...

BY Marketing

18 February 2019 4 min read

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Talking ’bout the generations, again – how to really reach Gen Z and those to come soon after

The chatter has been all but deafening on how marketers should be approaching the arriving generations. In fact, Mark Randall is stunned to hear that some...

BY Marketing

13 February 2019 3 min read

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Focus groups, insights and the truth: piecing it all together

Focus groups are the best way to get to know consumers – their fears, concerns, needs and motivations – firsthand. Ellen Baron shares how truth and genuine...

BY Marketing

11 February 2019 5 min read

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Stand out but fit in – finding the balance your customers want in products and design

Customers want products that make them feel autonomous yet connected. Dr Janneke Blijlevens explores how brands can find the balance. It’s all about...

BY Marketing

6 February 2019 4 min read

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These are the top three barriers to exceptional CX – new report

A new report uncovers and explores how technology, loyalty and ‘shiny new thing syndrome’ are making and breaking CX for Australian marketers...

BY Marketing

1 February 2019 1 min read

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Gen Z – marketing to an evolving generation

They’re going to comprise 32% of the global population next year and 40% of all consumers within the next two years, so why aren’t brands paying more...

BY Marketing

7 December 2018 3 min read

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Spotify outlines three considerations for unlocking the streaming opportunity

Marketers can optimise audio campaigns with a focus on personalisation, stimulation and creativity, says a new white paper from Spotify. This article was...

BY Marketing

9 November 2018 4 min read

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Happy accidents – using VR to deliver breakthrough consumer insights

A New Zealand researcher has come up with a novel way to address the requirements of his PhD thesis while at the same time finding a new frontier of...

BY Marketing

7 November 2018 6 min read

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A stab in the dark – how sleep influences memory and why marketers should care

Marketing speaks with University of Melbourne neuroscientist Artemio Soto-Breceda about the strong links between dreams, sleep and our understanding of...

BY Ben Ice

5 November 2018 6 min read

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Audiences are moving but no-one’s talking about it

Key audiences are moving to non-advertiser supported channels, yet not enough people are talking about the challenges this will bring to the fore. Dan King...

BY Marketing

26 October 2018 3 min read

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The internet has done a lot, but so far little for economic growth

The internet has transformed every aspect of our life, but Chris Doucouliagos and Tom Stanley of Deakin University say it’s done next to nothing for...

BY Marketing

24 October 2018 2 min read

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Using neuroscience to pinpoint ‘a-ha’ moments for your brand

Marketing speaks with Deepak Varma, Kantar’s global head of neuroscience, about the powerful marketing insights his practice is revealing. With a...

BY Ben Ice

22 October 2018 1 min read

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Secrets and lies – marketing to an authenticity-obsessed Australia

WPP AUNZ’s Rose Herceg discusses the new report ‘Secrets and Lies’, uncovering the underbelly of an Australian culture obsessed with authenticity. This week...

BY Josh Loh

22 October 2018 5 min read

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The brain lies – taking neurology in advertising to new heights

What do EEG, sailing meteorologists and the 2016 election have to teach marketers about prediction? According to neuroscientist Haydn Northover, just asking...

BY Marketing

4 October 2018 3 min read

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