Khoros launches new data hosting location in Sydney
Leading digital customer engagement software company Khoros has announced its newest data hosting location in Sydney.
The move will allow Khoros to deliver enhanced software performance and data privacy confidence to the growing Asia Pacific region, particularly customers in Australia and New Zealand.
The customer engagement platform was created in 2019 when Spredfast and Lithium came together and Khoros now helps companies connect with their customers online and works with over 2000 brands globally.
Partnering with Amazon Web Services (AWS), Khoros has expanded its infrastructure to include AWS’ Sydney data centres where it now hosts its Khoros Care product for local customers. This has allowed Khoros to deliver new platform features, software upgrades through a secure and reliable network and enhanced data privacy for customers in regulated industries, such as financial services, government, telecommunications and airlines.
“Launching a local data hosting location in Sydney represents our long-term commitment to Australia and New Zealand, prioritizing our efforts to reduce network latency, strengthen our support of protecting the data sovereignty of local customer data, and, ultimately, advance the Khoros platform experience locally,” said Booth Fellers, Khoros vice president of APAC.