Five things that will shape social media in 2018
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‘How does that make you feel?’ Harnessing the power of emotion-based design
Bruce McGregor introduces us to emotion-based design, the next step from customer-based design strategy.
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Amazon survival lessons from someone who’s seen it all
Theresa Miller hears from C2 COO Martin Enault, about Amazon, innovation, and why talk of disruption is passé.
Digital downfall drives new thinking around ROI marketing metrics
Michaela Chan addresses the changing ROI marketing metrics driven by the digital evolution and multiple campaign plat....
Shadow IT: Marketing and IT at the security crossroads
Data safeguarding is no longer just a concern for IT departments, says Holly Rollo. There are very real business ris....
Route calls intelligently with mobile messaging
In the third part of her series, Angie Bell outlines context-driven channel selection, message routing and conversati....
With attention measured in milliseconds, how do you get your message across?
Handing control over to the the consumer, and a focus on earning – not capturing – their attention are just two w....
Uber’s X-rated behaviour part two: crimes and cover-ups
Uber's la....