Marketing Magazine

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OPINION shares

Shine a light on loyalty in 2021

Customer loyalty specialist Adam Posner provides tips so that brands can improve customer loyalty in 2021 and beyond. ‘That was a 2020’ – the meme for when...

BY Marketing

28 October 2020 6 min read

OPINION shares

The fallacies of generational labelling: Marketing for temperament, not demographic

Victoria Kent questions whether age is really the most useful way of understanding people, or if marketers should be looking to other more telling factors,...

BY Marketing

20 October 2020 5 min read

OPINION shares

Why ‘Design Thinking’ is as relevant during COVID-19 as ever

Nathan Baird explores how marketers can use design-led methodologies to reframe problems, take creative risks and thrive in a post-pandemic market....

BY Marketing

15 October 2020 4 min read

OPINION shares

Digital services have kept us functioning, but the balancing act between services and experiences remains more important than ever

Businesses are considering ‘the customer journey’ more now than possibly ever before. Jennifer Arnold defines the differences between a digital...

BY Marketing

30 September 2020 5 min read

OPINION shares

Building trust through transparency: 3 tips for brands in the current market

Anson Parker provides three practical tips for brands to build trust with customers through transparency. Trust is the foundation for all relationships: in...

BY Marketing

30 September 2020 5 min read

OPINION shares

How marketers can capitalise on the new updates in Apple’s iOS 14

Jamie Shostak writes about the long-awaited iOS 14 updates and the ways that mobile and app marketers can take full advantage of them. Mobile marketers have...

BY Marketing

25 September 2020 5 min read

OPINION shares

The importance of mobile applications and the impact on retailer’s revenue

Many retailers might have considered investing in an app at some point but are often dissuaded by the development cost. Kelly Slessor explores whether brand...

BY Marketing

23 September 2020 5 min read

OPINION shares

The neuroscience of making virtual events more engaging

Many of us are now attending virtual events and meetings every week, if not daily. But as virtual event fatigue emerges, Sara Drury examines how can we work...

BY Marketing

21 September 2020 8 min read

OPINION shares

Generation Alpha are under 10 and already buying your products

Whether marketers are ready or not, new generations of consumers are emerging with exponential spending power. Mark Randall explores why marketers must...

BY Marketing

17 September 2020 6 min read

OPINION shares

When touch is banned, print provides the connection consumers crave

In our current COVID-19 world there has been a big emphasis on digital adoption, but Zeina Khodr makes a case for print media and explains why the concept...

BY Marketing

14 September 2020 6 min read

OPINION shares

Disrupted supply chains and buying local: adjusting your marketing strategy in the age of COVID

Mark Leadercramer asks marketers to consider some of the most prominent consumer trends to emerge from the COVID era. Is it time to adjust your strategy to...

BY Marketing

9 September 2020 5 min read

OPINION shares

Hyper-personalisation is central to catalogue marketing

With more consumers purchasing online than ever before, Colin Barnard writes about the advantages of brands switching to digital catalogues, from...

BY Marketing

7 September 2020 4 min read

INTERVIEW shares

How to become better attuned to the evolving needs of customers: Interview with Miriam Burrows

With the needs of consumers and businesses changing dramatically in 2020, marketers are left wondering where to focus their efforts in order to nurture...

BY Marketing

27 August 2020 4 min read

OPINION shares

Australians are grieving – understanding motivational needs is key to your COVID-19 Brand & CX Strategy

Elisa Adams explains why correctly understanding implicit motivational needs and designing your messaging and customer experience accordingly is critical to...

BY Marketing

6 August 2020 min read

OPINION shares

Smart returns – the next data goldmine for ecommerce marketers

For ecommerce marketers, Rachel Caton believes that there is a lot of valuable data and behavioural insights to be garnered from customer returns. Since...

BY Marketing

3 August 2020 min read

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OPINION shares

Shine a light on loyalty in 2021

OPINION shares

The fallacies of generational labelling: Marketing for temperament, not demographic

OPINION shares

Why ‘Design Thinking’ is as relevant during COVID-19 as ever

OPINION shares

Digital services have kept us functioning, but the balancing act between services and experiences remains more important than ever

OPINION shares

Building trust through transparency: 3 tips for brands in the current market

OPINION shares

How marketers can capitalise on the new updates in Apple’s iOS 14

OPINION shares

The importance of mobile applications and the impact on retailer’s revenue

OPINION shares

The neuroscience of making virtual events more engaging

OPINION shares

Generation Alpha are under 10 and already buying your products

OPINION shares

When touch is banned, print provides the connection consumers crave

OPINION shares

Disrupted supply chains and buying local: adjusting your marketing strategy in the age of COVID

OPINION shares

Hyper-personalisation is central to catalogue marketing

INTERVIEW shares

How to become better attuned to the evolving needs of customers: Interview with Miriam Burrows

OPINION shares

Australians are grieving – understanding motivational needs is key to your COVID-19 Brand & CX Strategy

OPINION shares

Smart returns – the next data goldmine for ecommerce marketers

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