Author: Michael Haynes
Author: Michael Haynes
The secret to long-term B2B customer relationships
August 12, 2012
Hello again Everyone, These days a lot of companies are focusing on understanding their customers’ needs so they can deliver compelling products and services which will also hopefully result in long-term profitable customer relationships. As ...
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B2B players: embrace the new rules of the game or get off the field!
July 3, 2012
Hello again, Everyone, As we are now midway through the calendar year it is a time for all businesses to take a step back and reflect on how things are going and what lies ahead. ...
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Delivering a B2B customer experience: shut up and just do it!
June 13, 2012
Hello again Everyone, Senior level executives in B2B companies around the globe continually talk about how they are customer centric and committed to delivering a positive customer experience. A global study conducted by US based ...
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