The B2B scene is evolving faster than ever, and the onus is increasingly falling on marketers to ensure businesses keep up. Josh Loh picks apart the findings from Green Hat’s annual ‘B2B Marketing Research Report’ ...
Health insurance provider Frank has released Australia’s first voice app for the private health industry on the Google Assistant platform. The ‘Frank insurance’ app, designed by agency whiteGREY, is designed to provide members and non-members ...
Half of Australian consumers have higher CX expectations than a year ago and 71% still prefer human engagement over AI. According to the ‘Zendesk Customer Experience (CX) Trends Report 2019’ released today, companies across the ...
