Marketing automation firm Responsys asked 20 of the world’s most influential marketers to predict what’s in store for the digital marketing industry in 2014.

In this deck, there are insights from globally renowned names including the likes of:

• Augie Ray, director of word of mouth marketing at American Express,
• David Edelman, partner, marketing and sales practice at McKinsey,
• Greg Stuart, CEO of the Mobile Marketing Association, and
• Ann Handley, chief content officer at MarketingProfs.