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RMIT Online partners with Salesforce to address widening skills gap


RMIT Online partners with Salesforce to address widening skills gap


RMIT Online has announced its latest CRM professional up-skilling course in partnership with Salesforce.

RMIT Online (RMITO) is teaming up with CRM giant Salesforce to add a new course to its ‘Future Skills’ portfolio – RMIT’s mentor-led online short-course offering. RMIT says the ‘CRM Professional with Salesforce’ course is open to IT, marketing and sales professionals who are looking to educate and develop new skills on the Salesforce platform.

“As we continue to see jobs evolve, we look forward to working with organisations like RMIT Online to meet the huge demand for skilling-up new workers across Australia”, says Mark Innes, general manager and executive vice president, Salesforce APAC.

According to Deloitte, Australian universities produce fewer than 5000 ICT graduates per year. Job growth within the Salesforce ecosystem, however, is expected to increase substantially, projected to reach 79,000 by 2022.

Helen Souness, CEO of RMIT Online, says, “We’re thrilled to work with Salesforce, one of the world’s most innovative companies to up-skill Australia’s workforce.

“The reality is that Australia’s technology skills gap is widening and we need to take immediate action if we wish to remain competitive globally in a world that is dominated by digitisation – or we risk falling behind.”

The course will be partially supported by Salesforce existing training platform, Trailhead. RMIT says the course will include the following learning competencies:

  • practical application of Salesforce Administrator skills and concepts to data validation and debugging
  • app customisation
  • knowledge of Salesforce features available to end users, and
  • complementary soft skills including problem-solving, communication, organisation, project management and attention to detail.

The course will run online for six weeks and will cost students $2200. Upon completion of the course, students will receive an RMIT credential as well as the option to sit the Salesforce Administrator Exam.

“We’re excited about the careers that students who earn a Salesforce Administrator Credential can have in Australia’s rapidly growing technology industry,” continues Innes, “students can now gain in-demand Salesforce skills and the ability to work at exciting companies in Australia and the world.”


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Josh Loh

Josh Loh is assistant editor at MarketingMag.com.au

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