Author: Michelle Herbison
Author: Michelle Herbison
Bank of Queensland is radically redesigning the branch experience
July 24, 2015
Marketing talks to Bank of Queensland’s Philippa Bartlett about how the bank is taking a radical departure from traditional branch design with a new concept it plans to roll out nationwide. Aiming to bring to life ...
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Ingogo creates world’s worst call centre to show why apps are better
July 21, 2015
Taxi booking app Ingogo has launched a cheeky campaign that highlights the hassles of booking a taxi over the phone. The campaign directs people to call a phone number which subjects them to sarcastic on-hold messaging ...
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